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Key takeaways
  • There is always potential for miscommunication and misunderstanding, since everyone interprets a message in their own way.
  • Knowing your own communication style and preferences helps to adjust your communication and message in intercultural encounters.
  • Accent, dialects, para-language, etc. unconsciously influence our perceptions of other people.
  • The majority of messages in communication are transmitted non-verbally. Be aware also of the cultural aspects of non-verbal communication.

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