Simple and easy to implement facilitation to identify, analyze and move beyond conflict in a team/group/as a pair:
1) Identify the conflict objectively: What is the problem?
2) Lay out the facts
3) Listen to the situation from the point of view of each person involved (positions and interests, feeling involved, role behavior, etc.)
4) Establish the conflict including the newly acquired knowledge and identify the next steps (future evolution) of the conflict
5) Point out action alternatives and agree on further proceedings