Share Print

Table of contents

13 Pages
Key takeaways
  • In communication there is a potential for misunderstandings due to the fact that every message entails more than one message. Depending on the interactants, these messages can be understood/interpreted differently.
  • Knowing your own communication styles it the first step to be able to adjust it according to the need.
  • Accent, dialects, para-language, etc. unconsciously influence our perceptions of other people significantly to the worse or better. Be aware!
  • A majority of messages in communication are transmitted non verbally. Especially in intercultural contexts, since interactants don’t always share a common body of knowledge (e.g. about language, culture, etc.).

Item recap